Fresh Fire Privacy Policy

Last Updated: July 1, 2025

1. Introduction

Fresh Fire (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the “Service”).

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when using our Service, including:

  • Contact information (such as name, phone number, and email address)
  • Profile information (such as date of birth, school, grade level)
  • Church and youth group affiliation
  • User-generated content you share through the Service

2.2 Usage Information

We automatically collect certain information about how you interact with our Service, including:

  • Device information (such as device type, operating system, and browser type)
  • Log data (such as IP address, access times, and app features used)
  • Usage patterns and preferences

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process and complete transactions
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Connect you with your church community and small groups
  • Track and analyze usage and activity trends
  • Protect the security and integrity of our Service

4. Sharing Your Information

We may share your personal information in the following circumstances:

  • With youth pastors, ministry leaders, and small group leaders in your affiliated church (only information relevant to your participation)
  • With service providers who perform services on our behalf (such as hosting, data analysis, and customer service)
  • For legal purposes, if required by applicable law or legal process
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

We do not sell your personal information to third parties for commercial purposes.

5. User Accounts

For children under the age of 13, our Service requires that they register under a family managed by parental accounts. Using our Services, Parents are able to pause or delete the child’s account at will, along with any personal information the child provides in the Service.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You may access, update, or delete your personal information by contacting us at support@freshfire.app and including your phone number. You can also:

  • Update your account information through the app settings
  • Delete your account directly through the app or by contacting us at support@freshfire.app
  • Opt-out of communications through settings or by following unsubscribe instructions
  • Email us to request access to the personal data we have about you
  • Request deletion of your personal information (subject to certain limitations)

8. Third-Party Services

Our Service may contain links to third-party websites or services not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

Your continued use of the Service after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

support@freshfire.app